Shipping policy

1. Processing and Shipping Times

Standard Spain: All orders are processed and prepared within a maximum of 2 to 5 business days after purchase confirmation.

Express Spain: All orders are processed and prepared within a maximum of 1 to 2 business days after purchase confirmation.

Standard International: All orders are processed and prepared within a maximum of 4 to 8 business days after purchase confirmation.

Promotional Periods: During periods of high demand (sales, discounts, or new product launches), processing times may vary. Thank you for your understanding.

925 Sterling Silver Collection: Due to their nature, pieces in this collection may require specific processing times, which will be duly notified during the checkout process.

2. Shipping Rates and Packaging

Spain Shipping: Shipping within the national territory is free, subject to conditions, and takes 3 to 5 business days.

International Shipping: Shipping within the national territory is free, subject to conditions, and takes 4 to 8 business days.

Product Protection: To guarantee the integrity of the piece, each purchase includes an exclusive protective metal box from the company.

3. Delivery Conditions and Liability

Logistics: Once the package is delivered to the carrier, transit times depend exclusively on our logistics partners.

Limitation of Liability: Santa Barbara is not responsible for delays or incidents caused by external factors, force majeure, or errors in the delivery address provided by the customer.